Tenants
Tenant Fees 2025
all prices are inclusive of VAT
| Variation to Tenancy At Tenant Request | £50 | |
|---|---|---|
| Cost of Replacement Keys | Cost of replacement | |
| Early Termination of Tenancy | Landlords reasonable costs | |
| Refundable Holding Deposit | equal to 1 weeks rent | |
| Full Deposit - rent under £50,000 per year | equal to 5 weeks rent | |
| Full Deposit - rent over £50,000 per year | equal to 6 weeks rent | |
| Company Let (Non Housing Act Tenancy) | £500 | |
| Unpaid Rent (chargeable after 14 days of due date) | 3% over the bank of England base rate |
What is considered Emergency Maintenance?
An issue is considered an emergency when it poses an immediate risk to safety or could cause significant damage, including:
- An uncontainable water leak
- Loss of power to the property (not caused by a wider outage)
- Loss of heating
- Loss of security to the building (e.g., unable to secure doors or windows)
- Major internal structural damage
We aim to have an engineer attend the property initially within 24 hours for these issues.
In the event of an emergency, please take all reasonable steps to prevent further damage or harm such as turning off water mains and contact the office immediately.
What is considered General Maintenance?
All other routine household repairs or non-urgent issues fall under general maintenance. These come with a usual 28-day turnaround time, however this is dependant upon parts, service and the details of the issue.
For general maintenance, please log the issue through Property File so it can be recorded and scheduled appropriately.
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